At its height, business-process reengineering was one of the biggest business ideas ever. Business historians of the future will characterize the 1990s as the decade of reengineering. Described in ...

As organizations use AI to automate more work, CIOs have a central role in rethinking and re-engineering the processes themselves — and thus how business gets done. Every business process reflects the ...

Sometimes, small tweaks just aren’t enough to move the needle. When your tried-and-true processes stop delivering results, Business Process Reengineering (BPR) can help you reset from the ground up.

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...